Thursday, October 13, 2011

Floods!

Hi Ted
Thank you for the lightning quick response! We really appreciate your impeccable customer service. Recent flood damage ruined the previous carpet tiles we'd bought from you, so the speedy delivery will go a long way towards helping us return our basement to normal!

thanks again,
Adam

Tuesday, August 2, 2011

Will the Legato Carpet Stay Put?

Great,
Thank you Ted.
The only other thing that concerns me, is how well the tiles stay down on a cement basement floor. I am worried about the vacuum cleaner pulling them up or people's shoes catching the edges and flipping them up. I realize that because you sell them, you're obligated to push the good points, but I just don't see the tiles staying down very well. Perhaps I am just skeptical, but do they really stay anchored that well to the cement floor? Even over long periods of time (years of wear?)
Because the tiles are actually more expensive than wall to wall carpeting, I want to make sure they look good and do their job should I decide to go this route. I like the fact that should they get wet, I can just remove a small area and replace, so the tiles seem like a good option in theory. I just worry about how they will stay down compared to glue down squares.
Thanks,
~Eric~

Hi Eric!
I don't blame you for being cautious. I've been selling and installing Milliken carpet for about twenty years and I haven't had any issues with the carpet coming up during vacuuming or even extraction cleaning. In fact the TractionBack adhesive is not intended to "stick" the carpet to the floor. It is intended primarily for keeping the carpet from shifting laterally. Milliken makes an extremely stable carpet tile and it's natural tendency is to remain firm on the floor. I hope this helps. Thanks again for your interest!
ted

Wednesday, May 18, 2011

Do it Thyself!


Ted,
We like the carpet and I was able to install it quickly and without problem. I did order too much so I have almost two whole boxes left which I will keep for replacement or for another smaller use. I found that installation resulted in very little waste.
Attached are several photes. The room was kind of an open basement rec. room which I enclosed and coverted to more of a bed room with several built in cabinets, a new window, and ceramic tile.
Regards.
Phil

Tuesday, May 17, 2011

Man Cave!




The carpet laying was the easiest part! In the before picture, the brown on the floor is flood mud – took me 5 days to get it clean enough to work with – was like scraping off chewed up tootsie rolls. I think the stairs turned out great, and you are right about the edging helping with traction. I used carpet tape over uneven areas and heavily on the stairs. We’ve had some tiles become loose at the edges, and some were “tackier” than others – but a little tape here and there and no worries!

Now my dad has a new man cave that is much improved over the 60’s basement that was there (even before the flood).

Thanks again for all of your help – you were awesome to work with!

Denise

That's Progress!






Thanks, Ted. We take delivery tomorrow (Wed., 3/23) at our driveway. Already figured out where we'll be storing the cartons around the house. We can provide photos as our projects progress; it will take a bit of time. I'm retired, but my husband is working full time. We'll be starting with his office in the next week or two. What takes the most effort, as you probably know, is not just pulling out the old carpeting/padding, but removing the tack strips and all those danged staples--aarrgh!
Thanks again for all your help.
Best wishes,
Phyllis & Mike


Hi, Ted,
We're down to our last room of carpet replacement. We've been satisfied with everything, but my husband is thinking of redoing the L-shaped hallway. He feels it's too much of a patchwork quilt job. You mentioned something about pictures of our project. I don't know how much capacity you have in your e-mail, so I'll just send 2-3 photos at a time. Hope this works.
Take care,
Phyllis



Hi Ted!
Lot of work getting the rooms read and later getting things back in place; we're pretty proud of ourselves!
Take care,
Phyllis

Thursday, March 17, 2011

Are You Game?




The Legato Fuse Texture Avocado and Texture Deep Olive work great together for this Ultimate Game Room.

No Heavy Lifting






Ted,

I remembered you wanted some photos of the project so I have attached some. This project was approached a bit differently since there was a large amount of heavy office furniture and computer equipment that could not be removed from the room, so everything was shuffled around as the new carpet was laid out. The old carpet was cut away in 1-2 foot strips.

The first three photos shows how I determined starting positions, the carpet needed placed so that it would end with a sufficiently large enough piece on the odd shaped wall edge the corner and the 2 carpet termination strips. Any square placed on a carpet strips needs to be at least 8-10 inches or it won’t stay down nicely.

The 4th and 5th photos show the finished difficult side of the room. By using careful placement combined with the use of weighted bins to prevent some sliding it is possible to place the squares tight so that the separation line is nearly invisible.

The last photo shows the finished opposite side of the room after placing most of the equipment and furniture back.

Thanks,
Dave